This Custodial service seen poking the bears is guilty of claiming they created new services for their customers when in reality they buy off competitors and claim their services as their own. Often times this service will buy a new company and let them run under them as if nothing happened in order to get user data and more from the acquisition. Visit (https://www.crunchbase.com/organization/ftx-exchange/recent_investments) then scroll down to Acquisitions and see what services this service owns/bought. It may be time to change whom you use so you can be in control of your cryptocurrency keys and more.
Web Archive of proof: http://web.archive.org/web/20211102181717/https://www.crunchbase.com/organization/ftx-exchange/recent_investments